Frequently Asked Questions
Everything you need to know about shopping with COBI
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic customers.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as our contemporary fits may vary by style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Are your materials sustainably sourced?
Yes, COBI is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.
Can I change or cancel my order?
Orders are processed quickly, but you can request changes or cancellations within 60 minutes of purchase by contacting our support team.